Wednesday, July 18, 2012

REQUIRED ACCOUNT REACTIVATION AGAIN

The portal database was again corrupted by lack of file system space.  Accounts must be reactivated again. All project data has been preserved, so please use your previous portal account user name.  To reactivate your account, do the following steps:
  1. In the "login" area of the portal, click the link Create new account.
  2. Provide your original username.  You do not need to reuse your original password.  You must provide a valid email address.
  3. Follow the link in the confirmation email to reactivate your account.  The subject line will be "Portal Password".
If you have any problems with the above steps, please contact the portal administrators through the QuakeSim Jira ticketing system.  Click the Create issue link in the upper right.  You can post anonymously but please leave contact information in your ticket.

We apologize for the inconvenience.

Tuesday, July 3, 2012

Required Account Reactivation

Following emergency maintenance, all QuakeSim portal users must reactivate portal accounts.  All project data has been preserved, so please use your previous portal account user name.  To reactivate your account, do the following steps:

  1. In the "login" area of the portal, click the link Create new account.
  2. Provide your original username.  You do not need to reuse your original password.  You must provide a valid email address.
  3. Follow the link in the confirmation email to reactivate your account.  The subject line will be "Portal Password".
If you have any problems with the above steps, please contact the portal administrators through the QuakeSim Jira ticketing system.  Click the Create issue link in the upper right.  You can post anonymously but please leave contact information in your ticket.